 |
|
NetDespatch applications are provided as a fully managed and hosted service, and therefore generally there are no on-going software maintenance or upgrade costs. However if you have paid for custom applications design and programming, an annual charge of 17.5% of the development costs is levied.
The fastest way to contact us is through our on-line 'Support Request', Just enter the details of your query or problem, click submit and it will be automatically entered directly onto our customer support system. You will then provided with a 'Case Number' by return email. A technical support or sales representative will respond to your enquiry by email or telephone as soon as possible.
You can telephone our help line (+44 (0) 1628 471 047) for assistance in normal UK working hours (that is 09:00 - 17:00 UK time).
If any of the words on our web site confuse you, then please check out our 'Glossary'. If it's not there, then please send us an email and we will add the definition.
If you want to be up to date on the latest IT and Business Tips, check out the 'ND University'.
|
|