How the Delivery and E-Commerce Sectors are Responding to the Global Pandemic

Written by Matthew Robertson, Co-CEO, NetDespatch

Surviving COVID-19 – A playbook for the retail supply chain

Written by Matthew Robertson, Co-CEO, NetDespatch

The future of Ecommerce under the spotlight at TDC Global 2020

Written by Matthew Robertson, Co-CEO, NetDespatch

Making ‘last mile’ delivery more environmentally friendly

Written by Matthew Robertson – Co-CEO, NetDespatch

Are you experiencing January delivery blues?

Written by Matthew Robertson – Co-CEO, NetDespatch

NetDespatch UK Delivery report exposes same-day delivery myth

Just 3% of consumers want same-day delivery and delivery-to-home remains the preferred option despite self-service alternatives offered by suppliers

How do we go about reinvigorating the high street?

Written by Matthew Robertson – Co-CEO, NetDespatch

Honing in on your differentiators rather than trying to compete with the might of Amazon

Written by Matthew Robertson, Co-CEO, NetDespatch

Peak season is nearly upon us again – is the industry ready!

Written by Matthew Robertson – Co-CEO, NetDespatch

Amazon Prime Day heralded a big success

Written by Matthew Robertson, co-CEO, NetDespatch

How Parcel Service Delivery has evolved in 2019

Written by Matthew Robertson, Co-CEO, NetDespatch

Consumers worldwide are spending less – how can the retail sector adapt to the “new normal” of tough trading conditions?

Written by Matthew Robertson, Co-CEO, NetDespatch

Understanding the best ways to retain customers in 2019

Written by Matthew Robertson, Co-CEO, NetDespatch

Failed deliveries cost industry £1.6bn each year – what can be done about it?

Written by Matthew Robertson, Co-CEO, NetDespatch

Faster? Smarter? Better? – the delivery race picks up the pace again

Written by Matthew Robertson, Co-CEO, NetDespatch

The best things come in small packages for retail SMEs

Written by Matthew Robertson, Co-CEO, NetDespatch

Delivery amid Disruption: Looking forward to The Delivery Conference 2019

Written by Matthew Robertson, Co-CEO, NetDespatch

The green (last) mile – sustainability in parcel delivery

Written by Matthew Robertson, Co-CEO, NetDespatch

Return to Santa: tackling the growing challenge of parcel returns

Written by Matthew Robertson, Co-CEO, NetDespatch

Peak evolution – will the expanding peak period benefit delivery?

Written by Matthew Robertson – Co-CEO, NetDespatch

Valuing home delivery – what price failure in this dynamic delivery environment?

Written by Matthew Robertson – Co-CEO, NetDespatch

The speed versus cost debate

Written by Matthew Robertson, Co-Managing Director, NetDespatch

More speed less satisfaction – why faster is not always better in ecommerce delivery

By Matthew Robertson, Co-CEO at NetDespatch

How the heatwave impacted the High Street

By Matthew Robertson, Co-CEO at NetDespatch

Click and Collect – The continual evolution

By Matthew Robertson, Co-CEO at NetDespatch

Making the returns process attractive for consumers

By Matthew Robertson, Co-CEO at NetDespatch

Awesome automation – delivering customers the gift of time

By Matthew Robertson, Co-CEO at NetDespatch

Will it be a Happy Prime Day for Amazon and the delivery network?

By Matthew Robertson, Co-CEO at NetDespatch

It’s all about experience as the millennial mindset challenges the High Street

By Matthew Robertson, Co-CEO at NetDespatch

Parcel delivery is changing – but how quickly is innovation being embraced?

By Matthew Robertson, Co-CEO at NetDespatch

Delight customers by listening to their requests and watching changing behaviours

By Matthew Robertson, Co-CEO at NetDespatch

Automated parcel delivery – the future of last mile

By Matthew Robertson, Co-CEO at NetDespatch

Never underestimate the importance of happy customers!

By Matthew Robertson, Co-CEO NetDespatch

How can pureplay retailers impress customers?

​In 1950 there were 600,000 retail stores in the UK, in 2012 there were 290,000, and just 220,000 are predicted to survive in 2020. Physical stores are not what necessarily attracts shoppers to make a purchase in the mobile era and pureplay retailers are looking to take advantage of the shifting structure in retail.

What Amazon Prime Day demonstrates about the importance of delivery

By Matthew Robertson, Co-CEO, NetDespatch

Putting the AI in Retail

By Matthew Robertson, Co-CEO, NetDespatch

Preparing for the Peak Period: It’s that time again…

By Matthew Robertson, Co-CEO of NetDespatch

​It’s do or die: retailers must meet customer expectations through collaboration

By Matthew Robertson, Co-CEO of NetDespatch

​Are Retailers Meeting the Growing Delivery Demands of Consumers?

New research conducted by eDelivery.net, in conjunction with NetDespatch, has found that consumers having strong views around delivery price, services and timeframes, however, retailers face challenges in meeting the increasing customer demands.

​The constant evolution of parcel delivery innovation strategies

By Matthew Robertson, Co-CEO, NetDespatch

​Will we see the ‘uberisation’ of the delivery market?

By Matthew Robertson, Co-CEO, NetDespatch

Meeting the needs of the most demanding generation yet

By Matthew Robertson, Co-CEO, NetDespatch

The Changing Face of the Shopper

By Matthew Robertson, Co-CEO, NetDespatch

​The five ecommerce spikes of Christmas - and how to learn from them for 2017

By Matthew Robertson, Co-CEO, NetDespatch

​The ‘five golden rings’ of a successful Christmas supply chain strategy

By Matthew Robertson, Co-CEO, NetDespatch

​Total Fishing Tackle streamlines with OrderWise and NetDespatch solution

OrderWise integration with NetDespatch enables its customer base to seamlessly integrate with leading carriers such as Royal Mail and Yodel

​What does the future hold for the ecommerce market?

Written by Matthew Robertson, Co-CEO, NetDespatch

Originally featured on Tamebay

​Booming Baby Products Retailer Speeds Deliveries with NetDespatch

BabyKnowsBest has seen business boom with online trading backed by technology that speeds and simplifies order processing, fulfilment and delivery. The e-retailer of baby accessories and baby essentials is now pinning its business growth potential on further automation with a cloud-based order to despatch solution from NetDespatch. 

The Tipping Point: Parcel Delivery

With annual shopping spike dates of Black Friday, Cyber Monday and Christmas fast approaching, new research shows that consumers are looking for convenience as well as visibility and control over their parcel delivery

​CollectPlus reach 75 million parcel milestone

Independent store-based delivery and returns service, CollectPlus, has announced that it reached its 75 millionth parcel milestone on 8 September.

NetDespatch helps music instruments retailer to hit the right notes

Musical instrument retailer, Instruments4music, has orchestrated significant time and cost savings after introducing an order-to-despatch solution from NetDespatch. The system manages orders placed via the company’s own website, as well as their Amazon and eBay marketplaces, speeding fulfilment through seamless integration with Royal Mail.

Carrier management: What retailers need to know

Written by NetDespatch Co-CEO, Matthew Robertson. Originally featured in ITProPortal

​Cross-border ecommerce – what’s all the fuss about?

Written by Matthew Robertson, Co-CEO, NetDespatch

​NetDespatch and E-bikes help commuters to go green

E-Bikes Direct is now using NetDespatch’s fully automated despatch solution to speed up its order fulfilment and despatch process, putting more eco-friendly electric bikes on the road to help reduce traffic congestion as well as improving the fitness levels of commuters.