Voted one of the top Cloud Technology providers in the United Kingdom

What do we do?

NetDespatch is the leading SaaS parcel data management platform for postal and parcel carriers. It enables carriers to provide leading edge web-based applications and services for their customers, that use delivery data directly transferred from order management and warehouse systems to print shipping labels, customs documentation and manifests, as well as generate any required data files. Carriers can also use the platform to make their tracking available from point of despatch to final delivery.

The business has developed an industry-wide reputation for solving both shippers' and carriers' operational problems through time and cost-saving automation.

Our primary customers are postal and parcel carriers such as Royal Mail, APC Overnight, Yodel and New Zealand Post. Carriers using our platform enable their customers to ship and track online, and to use our wide ranging portfolio of integration services, have seen significant growth in their internet connected customer base, considerable reductions in operational costs as well as increased customer retention.

Our business model is based on a ‘pay-per-parcel’ approach making sure that your costs stay in line with your revenues; that the platform is secure and always available; and that we continuously invest in innovative technology, allowing you to concentrate on your core business.


History

NetDespatch was established in 1999 to offer web-based shipping and tracking solutions from a hosted platform. Since inception, the founders have encouraged industry specialists from the postal and parcels sector to join their team, to ensure that the software is simple and easy-to-use, as well as technology experts from major institutions to ensure that the platform architecture is reliable, secure and scalable.

Today we work with a wide list of ecommerce partners, including ChannelAdvisor, Realtime Despatch, Zenstores, OrderWise and StoreFeeder, enabling more than 130,000 retailers, e-tailers and marketplace sellers worldwide to produce the correct barcoded shipping labels, manifests and electronic pre-advice files for their chosen country carriers - such as Royal Mail, New Zealand Post and Asendia.

We have recently been voted one of the top Cloud Computing providers in the United Kingdom; our staff are widely regarded as industry experts in the provision of shipping integration technology, and the company has a long standing reputation for providing a high level of service that is ‘always there’.